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Long-term Partnership · Case study

One client, 3+ years, 200+ hires: a long-term hiring partnership

The real test of a hiring partner is whether the client keeps coming back. For one client, we have hired and supported more than 200 specialists across every function of its delivery organization.

3+ yearsof partnership
200+specialists hired
85%retention across the partnership
40hires in our busiest month
3 daysour fastest hire, from brief to offer

Client

A technology company scaling its delivery organization quickly, across many roles at once.

The challenge

The client needed more than a recruiter. It needed a partner that could hire across very different roles at the same time (developers, QA engineers, designers, business analysts and project managers), adapt to how each department worked, absorb sudden spikes in demand, and keep people in their roles long after the first day.

What we did

  1. Tailored hiring to every department.Instead of one process for all, we worked directly with each department and each hiring manager, and adapted the process to how they assessed and onboarded people.
  2. Scaled with the client's demand.At peak, we hired 40 specialists in a single month; for urgent roles, our fastest hire took 3 days.
  3. Trained people for what the company needed.Learning wasn't generic: we continuously adjusted training to the client's current priorities, including the latest AI tools and practices.
  4. Built teams, not just headcount.We invested in team cohesion and took on day-to-day team management, so specialists worked as one team with the client rather than as individual contractors.
  5. Took care of people after day one.Every specialist was supported by our People Care system: onboarding into the client's tools and rituals, regular 1:1s, an ongoing feedback loop, equipment, benefits and well-being support.
  6. Guaranteed replacements, without limits.If someone left or wasn't the right fit, we replaced them free of charge, as many times as needed, for the entire contract. The client never had to re-open a search or carry an empty seat on its own.

The result

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