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Team Architecture · Case study

16 teams, 8 PMs: architecture over headcount

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4 → 16integration teams built
−8senior PM hires avoided
~$700Kestimated savings per year at full scale
2+ yearsthe model has been running

Client

A large technology company that integrates its product into its customers' systems. Each integration team needed several developers, a QA engineer and a project manager.

The challenge

The company's standard was one PM per integration team. As demand grew, that meant a new senior PM hire with every new team, and a growing management layer for teams doing similar, repeatable integration work.

What we did

  1. Looked at how integrations actually run.Most projects followed the same flow, so much of the PM's work repeated from team to team.
  2. Proposed one PM per two teams.Each PM leads a pair of integration teams; developers and QA stay dedicated to their own team.
  3. Started with 4 teams, then scaled in waves.We built up to 4 teams in parallel at a time, growing with the client's demand from 4 to 16 teams.

The result

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